Frequently asked questions.
Practical answers about requesting a proposal, services, and coverage.
How do I request a proposal?
Share your property location and the services you need. The next step is to review the scope and identify whether additional details or a walkthrough are needed.
What information should I have ready?
Your property location, the areas needing attention, and the type of support you are looking for are enough to start.
How is pricing determined?
Pricing depends on the scope, schedule, property requirements, and resources needed. Specific terms are established in the proposal.
Can I ask about more than one service?
Yes. Select all relevant services in the inquiry form so they can be discussed together.
Where do you serve?
ARKA focuses on New Jersey, including Jersey City and Hoboken as priority markets. Share your location so availability can be reviewed for the services requested.
How do existing clients request assistance?
Use the Existing Client Support page or the contact method in your service agreement.
Can you help with one apartment or several?
Tell us the number of units and the work each one needs. We review scope and availability for the units involved.
What should I provide for a turnover proposal?
The property location, number of units, known work items, access arrangements, and your target completion date.
Can I request temporary coverage?
Yes. Share the role that needs coverage, the dates you have in mind, and the schedule. Availability is confirmed during the inquiry.
Are materials included?
Your proposal identifies which materials are included and which purchases require separate approval.
Can a one-time project become recurring service?
Ongoing needs can be discussed separately. We'll review what makes sense for your property without assuming a particular arrangement.